Care Leader (Logan Hub)

Here at Open Minds, our purpose is to enable an independent and positive future for all people living with mental illness and acquired brain injury related disability. Originally founded in 1912 as the Queensland Wattle Day League, we have a deep and proud history in providing positive health and wellbeing services across Queensland and New South Wales. Today Open Minds is recognised as a leading provider of mental health and disability support services.We offer a range of tailored support services with the client at the centre of everything we do. Our services include Supported Independent Living, Community Access, Support Coordination, Complex Care, Psychology, Counselling and more. Open Minds is a registered NDIS provider with more than 500 employees across 35 locations. We are seeking passionate and talented individuals aligned to our values to help us deliver on our purpose.We currently have an opening for an experienced Care Leader to join our busy Logan team.Reporting to the Area Manager South West, this front-line leadership role will be responsible for the following:Building a high performing and positive team culture that focusses on client centric service delivery goals using evidence-based practices;Inspiring your team, supporting and guiding the Support Workers in the delivery of recovery-oriented practice;Establishing and maintain positive relationships with the clients, families, carers, employers;Managing the resourcing, recruitment, onboarding and quality management to meet our clients’ needs;Achieving and exceeding a number of performance-based outcomes to time and budget;Supporting client satisfaction and ensure clients are appropriately supported in their needs;Maximising productive hours for direct reports.Key requirementsMinimum 2 years’ experience in a similar frontline leadership role – preferably within mental health, child protection, or community services sector;Significant experience in delivering high-quality mental health, disability and/or community services;Knowledge of Complex Care, Restrictive Practices, Positive Behaviour Support Plans (highly desirable and therefore should be clearly identified in your application);Excellent problem-solving skills, and ability to think and act quickly on your feet;Demonstrated experience at successfully managing and resolving escalating situations and a high level of adaptability;Financial literacy – understanding balance statements, maintaining budgets, managing costs and maximising staff utilisation through the use of effective rostering practices;Current knowledge of NDIS funding and processes is highly advantageous;Current approved Blue Card and Yellow Card (NDIS Worker Screening) or the ability to obtain one (includes criminal history check)Drivers License + own vehicle + full comprehensive motor vehicle insurance. Candidates with clinical background would be highly regarded.We operate in a dynamic environment and as such you will need to be organised, responsible, self-motivated, and resilient to changing circumstances and priorities.Applications will close on Wednesday 28 July 2021This position is graded at Award Level 5.Open Minds is a registered NDIS provider. Our team works to enhance mental health and wellbeing by delivering tailored supports to people living with mental ill health, disability or acquired brain injury.www.openminds.org.au  84881 AUD Loganholme 4129